Perfect Chauffeur COM System
COM - Customer and Operations Management
Much more than a reservation system or dispatch system, Perfect Chauffeur COM is a solution that enhances your ability to serve customers and manage your operation the way you want to.
It is complex enough for even the largest companies and affordable enough for the smallest all in a simple package that can be easily learned by anyone.
Needs vs Wants
Too often, software developers focus only on what you want, not what you need. To understand what you need takes a deep understanding of the industry.
We have worked in the limousine industry. We understand your customers. We understand your drivers. We understand your office staff. We know what it takes to operate a limousine company in today's economy.
We have used this knowledge to develop a software solution that will immediately improve your service, streamline your operations, and cut your costs.
Software is a tool, not a limit
Too often companies have to operate within the confines of their software. Over the years, many companies have modified their business practices to be in line with limits that their existing technology places on them. This is a problem. No software company knows your business better than you do. Your software should be a tool that enhances, not defines, how you run your business.
Only good surprises
Think of many phone apps or websites you have visited. Some are so intuitive that you can simply pick them up and start using them. Others require a lot of time to learn, causing frustration, mistakes, and creating bad use habits along the way. There are a lot of great products that are viewed as only okay because their developers have buried great features so deep into the system that users don't know they exist.
Good software should make what you can do and how to do it immediately obvious. Good software will not require you to dig around to find what you need. Good software should not make you dig out an instruction manual or watch videos to learn how to use it. Good software should never surprise you in how it reacts to your actions. The only reaction you should ever have to good software should be along the lines of "Wow, that is really great," and never, "Wait, what just happened?"
No fear transitions
Many existing reservation systems have pigeon-holed their customers into certain ways of running their business. Traditionally, this has made switching systems a very long, stressful process. This is because the two systems require you to run your business in different ways. Data transfers rarely go smoothly and employees make many mistakes because they are trying to use the new software in the same ways that they had used the old software.
This is a huge problem because your customers will notice the mistakes. Transitions need to be smoother. Your customers should have no idea that you changed software other than noticing an improvement in your service. Employees should be able to work with your real data as they learn the new system before you go live with a new software solution.
Our browser based system is designed to work seamlessly with desktops or tablets.
COM works on all operating systems: Windows, Mac, Linux, iOS, or Android.
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